In October 2020, BZWIREMESH signed a 10,600-square-meter order with an Indian zoo. The zoo mesh is all in high-quality 316 stainless steel cable mesh. To ensure the smooth completion of the project, our company participated in the preliminary design of the zoo, arranged and calculated the position, shape, and size of the mesh according to the model provided by the buyer. In addition, in order to solve the problems that may occur in the installation in time, BZWIREMESH has reached an agreement with the customer to arrange professionals to the construction site and guide the installation.
In January 2021, our company delivered all the materials to the customer and planned to arrange for professional technicians to go to India for installation guidance. However, the project was forced to be postponed due to the COVID-19. As the deadline for completion of the project approached, the customer felt pressure very much. After communication with the customer, we decided to guide the customer through step-by-step installation in a video conference. In order to enable customers to master the installation specifications and skills as soon as possible, we specially made a small model and shown the installation process by video, so that customers can quickly learn about the basic installation skills. In addition, we also worked with the customer to solve the problem of how to pass through the trees in the cage with a large area of stainless steel mesh and provided the customer with special tools made by the BZ company.
After the joint efforts of BZ WIRE MESH and the customer in this month, 90% of the installation project of the zoo mesh has been completed now, and the project has entered the final stage, the complete completion will be soon. This is the first successful case of BZ remotely guiding the installation of the stainless steel cable mesh. In such a severe global outbreak, we fulfilled our promise to the customer and accumulated valuable experience for future remote installation guidance.